Privacy Policy

Last updated: 28.08.2025

Equine Sports Massage ("we", "our", "us") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store and disclose your personal information when you interact with our website.

1. Information We Collect

When you use our website contact form, we may collect the following personal information:

  • Your name

  • Email address

  • Phone number

  • Any other information you choose to provide in your enquiry

We only collect personal information that is necessary to respond to your enquiry or provide our services.

2. How We Use Your Information

We use the personal information you provide to:

  • Respond to your enquiries

  • Communicate with you about our services

  • Provide customer support

  • Improve our website and services

3. Disclosure of Information

We will not sell, rent or trade your personal information.
We may disclose your personal information to:

  • Service providers who assist us in operating our website or business (for example, IT support)

  • Where required by law or to comply with a legal obligation.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, please be aware that no method of electronic transmission or storage is 100% secure.

5. Access and Correction

You have the right to access the personal information we hold about you and request correction if it is inaccurate, out of date, or incomplete.
To request access or correction, please contact us using the details below.

6. Website Cookies & Analytics

Our website may use cookies or similar technologies to improve functionality and user experience. These do not personally identify you but help us understand website traffic and usage patterns.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access or correct your information, please contact us at:

Equine Sports Massage
 Email: contact@equinesportsmassage.com.au
Phone: 0414 628 089
Address: 8/4 Vasey St, Ascot Vale Victoria, 3022 Australia

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website with the revised date.